When can I pick up my tickets?
Tickets can be picked up any time during regular box office hours, Monday – Friday from 10 a.m. to 1 p.m. and Saturdays from 10 a.m. to 3 p.m. Additionally, the Will Call window opens 1 and 1/2 hours before each performance and is usually located at a table just inside the lobby.
Do you serve drinks and concessions?
Concessions are available during intermissions – we have sodas, water, and candy. However, we are not able to sell any alcoholic beverages on our campus. Food and drinks are not allowed back into the Cailloux Theater and must be consumed during intermission. Food and drinks are allowed back in the VK Garage Theater but we ask that patrons pleae clean up after themselves.
Do you have free parking?
Yes! The parking lots adjacent to the Cailloux and VK Garage Theaters are both available for free parking. In addition, there are a good number of free city parking spots along Jefferson Street behind the campus, and parking is allowed along Washington St. in front of the VK Garage Theater.
Can I get a refund?
Most of our tickets are non-refundable, however we can work with you depending on the situation. Please contact our box office staff at 830-896-9393.
How do I purchase handicap seating?
Legals guidelines prevent us from selling handicap seating online. Please call or visit the box office for handicap seating – 830-896-9393. Handicap seating is available in both the Cailloux and VK Garage Theaters.
Do you allow children in the theater?
Theater patrons of all ages are welcome at the Cailloux City Center for the Performing Arts! We do request that any noisy or disruptive children please be taken to the lobby so they do not disturb other patrons. If you have questions about the appropriateness of any production for children, please feel free to call the box office at 830-896-9393 and they will give you their best assessment. However it is always advisable to research the titles yourself if you are concerned. We strive to be as family friendly a theater as possible, but sometimes we do offer content that is more appropriate for more mature audiences.